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Reliable IT Services for Businesses
Stop Losing Time to Avoidable Tech Problems.
Wouldn’t it be a relief to know that when something breaks, you don’t have to panic? Our SLA packages are built around your business hours, your systems, and your priorities — so you can stop worrying about IT, and start focusing on what actually matters.
The Tech Headaches You Shouldn’t Be Dealing With
Common Problems
Unexpected Downtime
Servers crash. WiFi dies. Productivity tanks.
No One Answers When You Call
You’re stuck on hold or waiting days for a callback.
Hidden Costs and Surprise Bills
You budget but still get hit with “extras”.
Confusing Tech Jargon
You just want it fixed. Not a 20-minute lecture
Patching Instead of Preventing
Problems get “fixed” — until they come back again.
TechBru’s Solutions
Proactive Monitoring & Daily Backups
We spot problems before you even notice them.
Fast Response Times — Guaranteed
You’re never left wondering when help will arrive.
Simple, Predictable Pricing
Fixed monthly plans. No nasty surprises.
Plain-English Support
Clear answers, not tech-speak.
Root Cause Fixes
We don’t patch—we prevent.
Benefits You'll Receive
Predictable Monthly Costs
Avoid unexpected bills with a fixed monthly rate that covers your support, maintenance, and more — tailored to your business needs.
Fast, Guaranteed Response Times
Whether it’s remote or onsite, get priority response when it matters most — no ticket queues or waiting in the dark.
Real-Time Support, 24/7 Monitoring
We keep eyes on your systems day and night — identifying and resolving issues before they affect you.
Daily Cloud Backups Included
Every SLA includes secure, encrypted cloud backups — so your data is protected against theft, hardware failure, or disaster.
Hands-On Technical Support
Remote troubleshooting, onsite visits, and even hardware checks — all handled by the TechBru team with expert care.
Security & Compliance Reporting
Stay ahead of data protection requirements with POPIA compliance support, secure patching, and quarterly IT health reports.
Quarterly Strategy & Performance Reviews
We meet with you every few months to discuss improvements, upgrades, and IT strategy — so your tech scales with your goals.
Dedicated IT Hotline Access
You get a direct support line — no call centers, no generic agents. Just real help, when you need it.
Vendor Liaison Included
No more chasing ISPs or printer technicians — we’ll deal with third-party tech vendors on your behalf.
User Training & Support
We offer guidance, onboarding, and refresher training to ensure your team gets the most out of your systems.
Trusted Outsourced IT
Why Businesses Choose TechBru as Their IT SLA Provider
Choose TechBru because you deserve IT support that just works — keeping things running smoothly, protecting what matters, and giving your team the freedom to focus on growing your business.
We’re there when you need us — with support across multiple locations, real people who actually answer the phone, and proactive care that helps you avoid costly downtime.
With TechBru, your business stays productive, protected, and one step ahead.
Techbru Outsourced IT
Becoming a TechBru SLA Client
Managing IT internally is expensive, slow to scale, and often unreliable. That’s why forward-thinking businesses are outsourcing their IT support with Service Level Agreements (SLAs) — gaining expert help without the overhead.
At TechBru, we help you cut costs, increase uptime, and never worry about support again.
Let’s Talk About Your Needs
Give us a call, send a WhatsApp, fill out a quick form, or email us directly. We’ll hop on a quick call to understand your setup, challenges, and what you need from your IT — no pressure, no fluff.
We Assess Your Environment
For onsite SLA plans, we’ll do a physical walkthrough of your offices. For remote plans, we’ll guide you through a secure virtual check-up. This ensures we cover everything — no gaps, no guessing.
You Get a Custom SLA Proposal
Based on your goals and infrastructure, we’ll send a tailored SLA agreement with clear deliverables, monthly pricing, and optional add-ons.
Onboarding & Setup Begins
Once approved, we get moving — backups are configured, remote access tools set up, and any new software or systems prepared.
Ongoing Support You Can Count On
Need help? You’ll get it — fast. Whether it’s remote support, onsite call-outs, or just someone to talk tech with, we’ve got you. All covered in your SLA.
Rest Easy, We’ve Got It From Here
Your business’s IT is being managed professionally & proactively.
Custom IT SLA Plans
Your business is unique — your IT support should be too.
Need after-hours help, multi-location support, or just reliable service when things go wrong?
We tailor SLA packages to fit your systems, schedule, and the way you work.
FAQ
We’re not a big corporate — is this service for us too?
Absolutely. We support everyone from startups and freelancers to growing teams. Reliable IT isn’t just for the big guys — you deserve it too.
We have a lot staff — can you handle that?
Yes, we can. Whether you’re managing one site or multiple offices, we have the tools, systems, and team to support large environments with ease.
What happens if something breaks outside working hours?
We offer after-hours and emergency support depending on your SLA. If 24/7 coverage matters to you, we’ll build it into your plan.
Do you only offer remote support?
We offer both remote and onsite SLA options — including walk-ins, scheduled visits, and emergency call-outs when needed.
What if I don’t know what support I need yet?
That’s exactly what our free discovery call is for. We’ll talk you through it, assess your setup, and help you decide what makes sense.
Can you work with our existing systems or do we need to switch everything?
We work with what you have. If there are ways to improve it, we’ll advise — but we’ll never push you into unnecessary changes.
Do I need to be tech-savvy to work with you?
Not at all. We keep things simple, speak in plain English, and explain anything you want to understand — no jargon, no pressure.
Can you help with email, backups, antivirus, and security too?
Yes — it’s all included. From cloud backups and Microsoft 365 to endpoint protection and ransomware prevention, we cover it all under your SLA.
Still putting off your IT problems?
Wouldn’t it be a relief to finally have your tech handled — properly, proactively, and without the stress? If you’re ready to stop firefighting and start focusing on your business, now’s the time to act. Let TechBru take the pressure off!